US 6,983,036 B2
Method of rating technicians for a telecommunications company
Michael Wayne Esty, 3011 River Forest Dr., Richmond, Tex. 77469 (US); and Douglas Thomas Michel, 3043 Pecan Point Dr., Sugarland, Tex. 77478 (US)
Filed on Sep. 03, 2004, as Appl. No. 10/933,769.
Claims priority of provisional application 60/500169, filed on Sep. 04, 2003.
Prior Publication US 2005/0053210 A1, Mar. 10, 2005
Int. Cl. H04M 1/24 (2006.01); H04M 15/00 (2006.01)
U.S. Cl. 379—9.04 7 Claims
 
1. A method for rating installation technicians for telecommunications comprising:
a. defining performance criteria;
b. making reports on each technician on a regular basis;
c. assigning a rank to each technician on the regular basis;
d. assigning between zero and five stars to each technician within the rank on a regular basis;
e. creating reports on the technicians;
f. comparing reports to the criteria; and
g. comparing the prior rank to the results of the reports.