US 6,983,200 B2
Supplemental diagnostic and service resource planning for mobile systems
William Kress Bodin, Austin, Tex. (US); and Derral C. Thorson, Austin, Tex. (US)
Assigned to International Business Machines Corporation, Armonk, N.Y. (US)
Filed on Nov. 03, 2004, as Appl. No. 10/980,728.
Application 10/980728 is a continuation of application No. 10/290399, filed on Nov. 07, 2002, granted, now 6,847,872.
Prior Publication US 2005/0096811 A1, May 05, 2005
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 19/00 (2006.01); G06F 17/00 (2006.01)
U.S. Cl. 701—33 18 Claims
OG exemplary drawing
 
1. A method for providing an enhanced diagnostic service for mobile systems comprising the steps of:
determining if any downloadable supplemental diagnostic functions are available to isolate a failure according to a service signal from a mobile system;
downloading one or more available supplemental diagnostic functions to said mobile system for execution;
coalescing one or more offers for a repair service according to results of said execution of said downloaded functions; and
presenting said coalesced offers to an operator of said mobile system.