CPC G06Q 20/407 (2013.01) [G06Q 20/10 (2013.01); G06Q 20/26 (2013.01); G06Q 20/34 (2013.01)] | 16 Claims |
1. A method for providing a refund amount to a customer account for a payment transaction that occurred using a real-time payment network comprising:
receiving, by a supplemental payment services computer from a payment network, a refund request for a refund amount concerning a payment transaction between a merchant and a customer, wherein the refund request comprises a transaction reference and a token;
determining, by the supplemental payment services computer based on the transaction reference, that the payment transaction was effected in a real-time payment network;
determining, by the supplemental payment services computer, an issuer financial institution (FI) computer of an issuer FI maintaining a customer account represented by the token;
transmitting, by the supplemental payment services computer to the issuer FI computer, the refund request;
receiving, by the supplemental payment services computer from the issuer FI computer, a favorable authorization response to the refund request;
transmitting, by the supplemental payment services computer via the payment network to an acquirer FI computer associated with the merchant, the authorization response;
transmitting, by the supplemental payment services computer to the issuer FI computer, a payment card network funds transfer credit message directing the issuer FI to credit the refund amount to the customer account;
transmitting, by the supplemental payment services computer to the acquirer FI computer, a payment card network funds transfer debit message directing the acquirer FI to debit the refund amount from an account of the merchant; and
settling the refund amount from the acquirer FI computer to the issuer FI computer via a payment card account network settlement system computer.
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